Privacy Policy

Effective date: 9 November 2026

This policy says what personal data HOTWYR collects, why, who we share it with, how long we keep it and what your rights are. It covers two groups of people:

• Users: people with a HOTWYR account.
• People in recordings: streamers, their guests and the people in their chat, who appear in streams our users record. You may never have used HOTWYR. Section 6 is for you.

1. Who we are

HOTWYR CLIPPING STUDIO LIMITED, company number 17553881, 12 Belmont Park Road, Maidenhead, England, SL6 6HT, runs HOTWYR. We are registered with the UK Information Commissioner's Office, number ZC296670.

For anything in this policy, write to privacy@hotwyrstudio.com.

2. What we collect from users

We do not use advertising trackers or sell your data. The website stores only what it needs to keep you signed in and remember small choices (for example a filter on a page).

3. Why we are allowed to use it (lawful basis)

• To provide the Service you signed up for (contract): your account, recordings, clips, posting, payment.
• Legitimate interests: keeping the Service secure, preventing abuse, fixing bugs, understanding which features are used, handling takedowns, and processing the people who appear in recordings (section 6).
• Legal obligation: tax and accounting records, answering lawful requests.
• Consent: anything optional we ask for, such as marketing emails. You can withdraw it at any time.

4. How the processing works, in plain words

When you record or upload a video, HOTWYR:

1. 1Transcribes the speech. The audio is sent to Groq (US) or transcribed on our own servers.
2. 2Looks at the picture. It finds faces to keep the speaker in frame, and tells voices apart to place each line of captions next to the right person. This happens within one video only. HOTWYR does not know who anyone is, does not name anyone, and does not build a profile of a person across videos.
3. 3Picks moments and writes titles. Parts of the transcript, and a few still frames, are sent to Anthropic (US) to choose moments, write hook titles and post descriptions, and check clips for content a platform would remove.
4. 4Renders the clip on our servers and, if you ask, posts it to your connected account.

Neither we nor our AI providers use your content to train AI models.

5. Who we share data with

We use these companies to run HOTWYR. Each one only gets what it needs for its job, under a contract that limits what it can do with it.

When data goes outside the UK, we use the protections UK law requires: a UK adequacy decision, the UK extension to the EU-US Data Privacy Framework where the company is certified, or the UK International Data Transfer Agreement or Addendum.

We may also share data if the law requires it, to protect people from harm, or with a buyer if the company is ever sold (they would be bound by this policy).

6. If you appear in a recording

HOTWYR users record public live streams on Kick and Twitch. If you stream, appear on someone's stream, or chat in one, a recording can include your face, your voice, what you say, your username and your chat messages. Our users confirm they own the channel or have the creator's permission before they record it.

What we do with it: the processing in section 4, only to make the clips the user asked for. We do not identify you, name you or follow you across recordings.

Our lawful basis is legitimate interests: letting users make clips of public streams they have permission to clip, balanced by the protections here (no identification, short keep times, and fast removal on request).

Your choices:

• Ask us to remove a recording or clip that shows you: email takedown@hotwyrstudio.com with the channel name and the date and time of the stream (or a link to the post). We aim to act within 2 working days.
• Creators can ask us to block their channel, so no HOTWYR user can record it.
• Clips already posted to TikTok, YouTube or elsewhere are controlled by the account that posted them. We will tell you which account it was so you can report it on that platform, and we will stop it being posted again from HOTWYR.
• You have the rights in section 9 as well.

7. Google and YouTube data

If you connect a YouTube channel, HOTWYR uses YouTube API Services. We use the access you grant only to upload the clips you choose and to read the statistics of videos posted through HOTWYR, so you can see how they did. We do not use YouTube data for advertising, do not sell it and do not let people read it outside your account.

• By connecting YouTube you agree to the YouTube Terms of Service. Google's handling of your data is covered by the Google Privacy Policy.
• We refresh or delete stored YouTube statistics at least every 30 days.
• You can remove HOTWYR's access at any time at myaccount.google.com/permissions, or by disconnecting the account in HOTWYR. When you do, we delete the tokens straight away and the stored YouTube data within 7 days.

HOTWYR's use of information received from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements.

8. How long we keep data

9. Delete your data

Delete everything: close your account. Sign in, open Account, and press Delete my account and data. You type your email address to confirm. This removes:

• your sign-in and profile;
• your connected social accounts and their tokens;
• every post, booking and statistic HOTWYR keeps for them;
• your recordings, uploads, clips, renders and templates.

It happens at once. Copies in our backups roll off within 30 days. Payment records we must keep by law stay for 6 years.

Posts already published on TikTok, YouTube, Instagram or elsewhere are not deleted by this. Delete them in each app.

Delete one thing: delete a recording, upload or clip from the Library at any time. Disconnect a social account from Settings (or from the platform: Google, TikTok: Settings and privacy > Security > Manage app permissions, Instagram: Settings > Apps and websites).

Can't sign in, or never had an account? Email privacy@hotwyrstudio.com from the address you want deleted, or, if you appear in a recording, use the takedown steps in section 6. We will reply within one month.

If you signed in with Facebook or Instagram and removed HOTWYR in their settings, you can still ask us to delete what we hold this way; we treat the removal as a request to delete the data that came from Meta.

10. Your rights

Under UK data protection law you can ask us to:

• give you a copy of your data (access);
• correct it;
• delete it;
• limit how we use it, or object to our using it (including the legitimate-interests processing in section 6);
• give your data to you, or another service, in a usable format (portability);
• withdraw any consent you gave.

Email privacy@hotwyrstudio.com. We answer within one month and do not charge. We may need to check who you are first.

If you are unhappy with our answer, you can complain to the Information Commissioner's Office: ico.org.uk/make-a-complaint, 0303 123 1113.

11. Security

Data is encrypted in transit (HTTPS) and at rest on our database. Each user's files are kept apart and served only to their owner. Access to production systems is limited to the people who run the Service and is logged. If a breach puts your data at risk, we will tell you and the ICO as the law requires.

12. Children

HOTWYR is for people aged 18 and over. We do not knowingly collect data from children. If you think a child has an account, email privacy@hotwyrstudio.com and we will close it.

13. Changes

If we change this policy in a way that matters, we email users at least 30 days before the change and show the date at the top of this page.